A Renfe report states that its staff at the Santa Justa station in Seville tried to help Álvaro Prieto once the young man had missed the train that was to take him to Córdoba and did not have battery power on his phone to contact his family. or access your credit card to buy a ticket.
In the exhaustive document prepared after the boy’s death, and to which Europa Press has had access, it is detailed that Álvaro approached the Renfe Service Center office first thing in the morning last Thursday, October 12. because “I couldn’t find the ticket to take the train.” The workers who were in the office at that time then asked the 18-year-old young man for “certain information necessary to be able to” locate the bill, the aforementioned report states.
First, he provided an email in which a ticket was located, but not the one he was looking for. Next, he was asked for the credit card with which he made the purchase, but Álvaro then clarified that he had a virtual card, “pointing to his mobile phone, which seems to be turned off,” so he was offered a charger and even You are told where you can load it, “everything to find your ticket and help you catch your train.”
“The traveler states that he believes that it does not work and, therefore, we are looking for other ways to help him,” is highlighted in the report issued by the Service Center. Finally, the young man provided his father’s email and with this the Seville-Córdoba-Seville round-trip ticket was located, an Avant departing that October 12 at 7:35 a.m. “You are informed that this train had already left and you are informed of the policy of said trains regarding missing trains,” adds the Service Center.
Upon being informed of the next trains and schedules, “the traveler takes his wallet and goes to the ticket office, meeting a third colleague who makes sure that the traveler was indeed at the ticket office to buy a ticket.” According to sources close to the investigation, at box office number 3, Álvaro tries to “go to Córdoba with a Cercanía TSC”, which is not possible.
“I had to buy a ticket and the next train was an AVE”, with a price of 40 euros. “He went to pay with his cell phone and realized that it had no battery. He was told that if he had a charger he could plug it into any outlet at the station but he left the ticket office area,” say the sources consulted.
Alvaro Prieto
The autopsy performed on the body has confirmed that the young man from Córdoba died of electrocution when getting on a train that was on the tracks out of service just over a kilometer from the station. A camera at a nearby gas station recorded the boy getting on the train and touching the pantograph, the articulated arm that draws energy from the catenary. This gesture caused a shock that entered through his abdomen and came out through his hands, according to information from Diario de Sevilla.
His last live image was taken at around 9:30 a.m. that Thursday by the Santa Justa cameras leaving the station towards Kansas City Avenue.
