- Author,Shiona McCallum
- Role,BBC World
Since the iPhone 15 – the latest model of thesmartphone Apple – went on sale in September, some users have complained that the devices get too hot to the touch.
The Californian company attributed this overheating to a failure in its iOS 17 operating system.
But he also stated that the changes to third-party app updateslike Instagram, are “causing the system to overload.”
iPhone users have become accustomed to their devices running hotter during initial setup or when performing a backup, due to the amount of processing power used as the phone works overtime, but These problems with the iPhone 15 have been more serious.
Users took to social media to complain that the new phones were “on fire.”
They rule out security risk
Apple stated that the device may feel warmer in the first few days “after setting up or resetting the device due to increased background activity.”
The company explained: “We have identified some conditions that may cause iPhones to run hotter than expected.”
This includes a bug in iOS 17, the latest version of Apple’s software that is accessible to its most recent models.
It has also said that “another issue has to do with some recent third-party app updates that are causing the system to overload,” and is working with app developers on fixes that are in the process of being rolled out.
Among the apps to blame for the problem are Instagram, Uber and the video game Asphalt 9, according to Apple.
Instagram already fixed the problem with its application last week.
The upcoming iOS 17 bug fix will not reduce the performance of phones to fix the iPhone temperature issue.
Apple stressed that the heating of the devices is not related to the new titanium casing that carry the iPhone 15 Pro and iPhone 15 Pro Max.
It also ruled out that the overheating had anything to do with the new USB-C port, which allowed it to comply with a mandate issued by European regulators.
The company added that the issue is not a safety or injury risk, and will not affect the phone’s long-term performance.
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