The Cabinet Committee on Economic Affairs (CCEA) on Monday approved the Permanent Account Number Yavi PAN 2.0 Project of the Income Tax Department. The objective of this project is to make the process of issuing and managing PAN and TAN more user-friendly. With the existing PAN database of 78 crore PANs and 73.28 lakh TANs, the PAN 2.0 Project addresses the needs of taxpayers by integrating multiple portals and providing services to PAN-TAN holders, the Finance Ministry said in a statement. Focused on simplifying and improving.
Is this why the Income Tax Department is making important changes?
At present, PAN related services are available on three different platforms – e-Filing Portal, UTIITSL Portal and Protean e-Gov Portal. After the implementation of PAN 2.0 project, all these services will be made available on a unified portal i.e. single platform. This one-stop platform will handle PAN-TAN related matters including applications, updates, corrections, Aadhaar-PAN linking, re-issuance requests. requests) and even online PAN validation are also included in these. By doing so, the Income Tax Department is attempting to simplify procedures, eliminate delays and improve grievance redressal mechanisms.
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PAN 2.0 project is also an important step towards joining the Digital India campaign. It focuses on eco-friendly, paperless processes by establishing PAN as a common identifier for all digital systems of key government agencies.
These changes will happen under PAN 2.0 project
- A single portal will be created for all PAN/TAN-related services to ease user access.
- Eco-friendly paperless process will be adopted to reduce paper work.
- PAN will be issued free of cost with immediate action.
- People’s personal and demographic data and others including PAN Data Vault will be protected through advanced security technology.
- A dedicated call center and helpdesk will be created to resolve user queries and problems.
These changes are designed to enhance the experience of taxpayers by adopting faster service delivery, better grievance redressal and better data protection technologies. This project will also make the process of applying online for PAN/TAN, updating details and online PAN verification easier for the users. By consolidating and re-engineering these processes, the Income Tax Department has taken an important step towards creating a simple, transparent and inclusive system for taxpayers. To know more about PAN 2.0 project, you can read the questions and their answers (FAQ) below.
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What is PAN 2.0?
PAN 2.0 Project is an e-governance project of the Income Tax Department, which aims to redesign the processes of taxpayer registration services. This project will use new technologies and methods to make the process of taxpayer registration more effective and simple. Under this project, taxpayers will be able to easily update their information and will be provided better services, which will facilitate them in their tax related work.
The objective of the PAN 2.0 project is to improve PAN service through new technology. Under this project, the Income Tax Department is consolidating all the processes related to PAN allotment, update and correction. TAN related services have also been included in this project. Additionally, PAN verification will be provided through online PAN validation service to user agencies like financial institutions, banks, government agencies, central and state government departments, etc.
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Do I need to change my PAN card under PAN 2.0?
No, PAN card will not be changed unless the PAN holder wants any change/correction. Existing valid PAN cards will continue to be valid under PAN 2.0.
How will PAN 2.0 be different from the existing setup?
Single Platform: Currently, PAN related services are provided on three different portals (e-filing portal, UTIITSL portal and Protean e-Gov portal). In the PAN 2.0 project, all PAN/TAN related services will be made available on a single integrated portal of ITD. The said portal provides all end-to-end services related to PAN and TAN like allotment, updation, correction, Online PAN Verification (OPV), Know Your AO, Aadhaar-PAN Linking, Verify your PAN, for e-PAN Will provide facilities for request and reprint of PAN card etc.
Use of new technology for paperless processes: Completely online paperless process unlike the prevailing practice
Taxpayer Facilitation: PAN allotment/update/correction will be done free of cost and e-PAN will be sent to the registered mail ID. For physical PAN card, the applicant has to request along with the prescribed fee of Rs 50 (Domestic). For delivery of the card outside India, a fee of Rs 15 will be charged from the applicant at the actual rate of Indian postage.
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Will existing PAN card holders need to apply for a new PAN under the advanced system?Do you need to change your PAN number?
No, existing PAN card holders do not need to apply for a new PAN under the upgraded system (PAN 2.0).
Do people have the option to update details like name, address in PAN?
Yes. If existing PAN holders wish to make any corrections/changes in their existing PAN details like email, mobile or address or otherwise demographic details like name, date of birth etc., they can do so without any fee after the launch of PAN 2.0 project.
Till the PAN 2.0 project is launched, PAN holders can avail free Aadhaar based online facility for updation/correction of email, mobile and address by visiting the URL given below:
https://www.onlineservices.nsdl.com/paam/endUserAddressUpdate.html
https://www.pan.utiitsl.com/PAN_ONLINE/homeaddresschange
In case of any other case like updating PAN details or making correction, the card holder can do so using the existing process either by visiting the physical centers or by applying online on payment basis.
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Many people have not changed their address and are working with the same old address card. How will the new PAN be distributed?
When will I get the new PAN card?
No new PAN card will be distributed unless the PAN holder requests for the same due to any change/correction in his existing PAN. PAN holders who wish to update their old address can do so without spending any money using the Aadhaar based online facility by visiting the URL given below. That means taxpayers can update their address in the PAN database for free.
https://www.pan.utiitsl.com/PAN_ONLINE/homeaddresschange
https://www.onlineservices.nsdl.com/paam/endUserAddressUpdate.html
With the help of the above link, the address in the PAN database can be updated.
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If the new PAN cards are QR code enabled, will the old PAN cards continue to work?
How will QR code help us?
QR code is not a new feature. It has been included in the PAN card from the financial year 2017-18. This will be continued under the PAN 2.0 project with some important changes (dynamic QR code that will display the latest data in the PAN database).
PAN holders who have an old PAN card without QR code have the option to apply for a new card with QR code in the existing PAN 1.0 eco-system as well as PAN 2.0.
QR code helps in validating PAN and PAN details.
Currently, a special QR reader application is available for verification of QR code details. When the reader reads through the application, complete details, i.e. photo, signature, name, father’s name/mother’s name and date of birth are displayed.
What is “Common Business Identifier for all business-related activities in specified areas”?
In the Union Budget 2023, it was announced that business establishments will be required to have a PAN, which will be used as a common identifier for all digital systems of specified government agencies.
Will the Common Business Identifier replace the existing Unique Taxpayer ID Number i.e. PAN Number?
No, PAN will be used as the common business identifier.
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What does “Unified Portal” mean?
Currently, PAN related services are made available on three different portals. In the PAN 2.0 project, all PAN/TAN related services will be hosted on a single integrated portal of ITD. The said portal provides all end-to-end services related to PAN and TAN like allotment, updation, correction, Online PAN Verification (OPV), Know Your AO, Aadhaar-PAN Linking, Verify your PAN, Request for e-PAN and request for reprint of PAN card etc., thereby further simplifying the processes, and improving the delivery of PAN services due to various modes of receiving the application (online eKYC/online paper mode/offline). Delays, delays in redressal of complaints etc. will be avoided.
For people holding more than one PAN, how do you identify and remove the extra PAN?
As per the provisions of the Income Tax Act, 1961, no person can hold more than one PAN. If a person has more than one PAN, he is obliged to bring it to the notice of the Jurisdictional Assessing Officer and get the extra PAN deleted/deactivated.
In PAN 2.0, there is better system logic to identify possible duplicate requests for PAN and cases of an individual holding more than one PAN will be reduced with centralized and advanced mechanism to resolve cases of duplicate PAN.